Return & Refund Policy

No Returns on Food Items

Due to the nature of food products and for safety and hygiene reasons, we do not accept returns or exchanges on any food items once an order has been placed.

Issue-Based Refunds

If there is an issue with any item in your order, we are happy to help.

We offer issue-based refunds only in the following situations:

  • Item arrived damaged

  • Item is defective

  • Item is incorrect or missing

  • Item arrived in unsatisfactory condition

How to Request a Refund

Please contact us within 48 hours of delivery and include the following information:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item and packaging (if applicable)

Email: support@shopmyanmarfood.com

Refund Processing

  • Approved refunds apply to the affected item(s) only

  • Refunds are issued to the original payment method

  • Please allow 5–7 business days for the refund to appear after approval

Important Notes

  • Shipping fees are non-refundable

  • Refund eligibility is determined on a case-by-case basis

  • We reserve the right to deny refund requests that do not meet the criteria above

Our Commitment

Your satisfaction matters to us.
If something isn’t right with your order, please reach out β€” we will do our best to make it right.

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